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Accessibility Statement

Effective Date: 01/01/2024


London ICT Services LTD ("we", "our", "us") is committed to ensuring digital accessibility for all users, regardless of ability or technology. We are continually working to improve the user experience on our website, www.londonict.com, and to ensure that it aligns with relevant accessibility standards and best practices.

01 - Our Commitment to Accessibility

We strive to make our website and services accessible to as many users as possible by:

  • Designing and developing our website in compliance with Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

  • Ensuring our content is perceivable, operable, understandable, and robust for all users.

  • Regularly testing our website for accessibility issues and addressing them promptly.

02 - Measures to Support Accessibility

To achieve our accessibility goals, we have implemented the following measures:

  • Accessible Design:

    • Use of clear, consistent navigation to make it easier for users to find information.

    • Providing text alternatives (alt text) for non-text content such as images.

    • Using sufficient colour contrast to improve readability.

  • Keyboard Navigation:

    • Ensuring that all website functions and content are accessible using only a keyboard.

  • Responsive Design:

    • Designing the website to be accessible across various devices and screen sizes, including desktops, tablets, and mobile devices.

  • Assistive Technology Compatibility:

    • Testing the website with screen readers, magnifiers, and other assistive technologies to ensure compatibility.

03 - Ongoing Efforts

We are committed to continuously improving our website’s accessibility by:

  • Conducting regular accessibility audits.

  • Providing training to our team on accessibility best practices.

  • Collecting feedback from users to identify areas for improvement.

04 - Limitations and Alternatives

Despite our efforts, some content may not be fully accessible due to technical constraints. We are working to address these limitations and ensure alternative solutions are available. For example:

  • Some older PDF documents may not be fully accessible. If you require assistance, please contact us.

09 - Legal Framework

This Accessibility Statement is prepared in accordance with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, where applicable.

08 - Changes to This Accessibility Statement

We may update this Accessibility Statement to reflect changes to our website or accessibility practices. Any updates will be posted on this page with an updated "Effective Date."

07 - Third-Party Content

Some areas of our website may include third-party content (e.g., embedded videos or links to external websites). While we strive to ensure accessibility, we cannot guarantee the compliance of third-party content. If you encounter issues with third-party content, please let us know.

06 - Compliance Status

Our website is partially compliant with WCAG 2.1 AA standards due to some known limitations, which we are actively working to address. We aim to achieve full compliance and appreciate your patience as we improve.

05 - Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Please provide as much detail as possible about the issue you encountered, including the URL and the nature of the problem.

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