TERMS & CONDITIONS

Effective Date: 01/01/2025

Welcome to www.londonict.com, operated by London ICT Services LTD ("we," "our," or "us"). These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

For the purposes of these Terms and Conditions:

• "Services" refers to IT Support, VoIP Services, Broadband Services, Cloud Computing, Website Designing, and other offerings provided by London ICT Services LTD.

• "Products" refers to any physical or digital goods sold by us.

• "User" or "You" refers to any person accessing our website or purchasing our products/services.

For the purposes of these Terms and Conditions:

• "Services" refers to IT Support, VoIP Services, Broadband Services, Cloud Computing, Website Designing, and other offerings provided by London ICT Services LTD.

• "Products" refers to any physical or digital goods sold by us.

• "User" or "You" refers to any person accessing our website or purchasing our products/services.

To use our services or purchase our products, you must:

• Be at least 18 years of age.

• Provide accurate and complete information when required.

• Agree to comply with these Terms and Conditions and any applicable laws and regulations.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Attempt to gain unauthorised access to any part of the website.

• Use the website to transmit viruses or malicious software.

• Engage in activities that disrupt the functionality of the website.

4.1 Placing an Order

• By placing an order for products or services, you agree to provide accurate information and ensure timely payment.

• We reserve the right to refuse or cancel any order for reasons including, but not limited to, fraud or suspicion of unauthorised activity.

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4.2 Payment

• All payments must be made via the payment methods available on our website.

• Prices are listed in GBP (£) and include VAT unless stated otherwise.

• You are responsible for any additional fees or charges imposed by your payment provider.

5.1 Products

• Delivery times are estimates and may vary. We will notify you of any delays as soon as possible.

• Risk of loss or damage to products passes to you upon delivery.

5.2 Services

• We will use reasonable efforts to provide services in a timely and professional manner.

• Specific timelines for services will be agreed upon during the engagement.

• Our Refund Policy outlines the terms under which refunds may be issued for products and services.

• You may cancel certain services or orders within the legally required cooling-off period, where applicable.

All content on our website, including but not limited to text, graphics, logos, and software, is the intellectual property of London ICT Services LTD or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.

• Our total liability for direct damages is limited to the amount paid by you for the specific product or service.

This limitation does not exclude liability for death or personal injury caused by our negligence or any other liability that cannot be excluded under applicable law.

We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Accessing third-party websites is at your own risk.

We reserve the right to terminate or suspend your access to our website or services if you violate these Terms and Conditions or engage in unlawful activities.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website or services after such changes constitutes your acceptance of the new terms.